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Really good care provided

Story from nhs.uk

"Really good care provided"

About: The Tunbridge Wells Hospital

The emergency gynaecology department were wonderful when I had a pregnancy loss, they were quick and kind to my situations and the staff were wonderfully helpful.

The only problem I had was after having two sets of HGC blood works done I continuously had to chase up my results even though I was told I'd get a call from the doctor.

This did not happen quick enough to ease my mind. When it came to a worrying time!

I am in fact still waiting to get my blood results after my second HGC blood test, look like I'll be waiting over the weekend now.

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Responses

Response from The Tunbridge Wells Hospital 6 years ago
The Tunbridge Wells Hospital

Submitted on 14/11/2017 at 18:33
Published on nhs.uk on 16/11/2017 at 03:17

Thanks for taking the time to leave comments following your experience of the emergency gynaecology service.

We're sorry for the delay in replying but unfortunately, we didn't receive notification from NHS Choices that your review had been posted.

We're pleased that you were well looked after by the gynaecology team, but we're sorry that you had such difficulty accessing your blood tests results.

If you should have any problems accessing hospital test results in the future, please don't hesitate to contact the Patient Advice and Liaison Service (PALS) on 01892 632953 or email mtw-tr.palsoffice@nhs.net, where a member of staff will be happy to try and help.

Kind regards, The PALS Team.

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