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Very upsetting

Story from nhs.uk

"Very upsetting"

About: Northwick Park Hospital / Accident and emergency

So upsetting and frustrating to wait in the A&E for 5 hours.. ohhh and still waiting!!!. There were low on staff and overwhelmed..came with chest pain and a history in hearth problems ..very unwell with dizziness,sickness,low blood pressure,low INR reading and other health problems...no one's seems to care!!!

There is no one to ask anything..they Don't know!!

How is it possible to wait for so long ?!?!?!

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 02/10/2017 at 14:01
Published on Care Opinion at 14:47

I am sorry that you had such a poor experience, but glad you let me know. I have passed your comments on to the team.

Please contact us the PALS team on 0208 869 5118 or LNWH-tr.PALS@nhs.net if you would like us to follow up on your behalf.

I hope you are feeling better now.

Best wishes

Sue

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