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"You were all professional and caring."

About: Blackpool Victoria Hospital

(as a relative),

CAT Unit- excellent, thank you, thank you, thank you - THANK YOU, yes I am shouting. you were all professional and caring. I mean the whole team from the lovely person who rang meto the advice we were given on leaving! !

dont want to mention names 'cos I shall forget someone and I don't want to do that. you know who you are! ! ! the coffee was very welcome, the singing too. thank you again to a great team and to a particularly well run unit. give them all an extra weeks holiday or better still a pay rise.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 06/10/2017 at 09:52
Published on Care Opinion at 11:14


picture of Eleanor Walsh

Thank you for taking the time to provide feedback regarding your recent experience (as a relative) of the care and treatment you received at Blackpool Teaching Hospitals.

It is fantastic that you found the team so professional and caring.

I will share your experience with the team involved as I know they will be delighted to receive this. I will also ask them about the singing when I next visit them.

I wish you and your relative well.

Thank you once more

Andrew

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