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5*

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"5*"

About: Heartlands Hospital / Maternity

After being very sceptical of using the maternity services at heartlands hospital, I must say I was highly surprised because I recieved the best care both ante natal and post natal.

I recieved great support throughout my pregnancy and I recieved great care and support during and after labour. The Aspen ward is where I stayed after delivery and the staff was absolutley amazing! I am also very pleased with how I was dealt with and cared for in the delivery suite, the midwife who delivered my baby was brilliant! I am more than pleased with all staff, all care, all decisions and all support which was given to me and my baby. I would most definitely be happy to have any future children at heartlands hospital without a shadow of a doubt!

I couldnt be more grateful and appreciative of heartlands maternity.

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Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital

Submitted on 02/10/2017 at 11:46
Published on nhs.uk at 12:31

Dear Ms Partridge,

Congratulations on the birth of your baby.

Thank you for taking the time to post your comments regarding your care and treatment in the Maternity Unit at Heartlands Hospital.

It is lovely to read such positive comments and it is good to know that you felt supported throughout your pregnancy and delivery.

I shall forward your posting to the Senior Management teams and ask that it is shared with the staff, as I am sure they will be delighted to read your comments.

Once again, thank you for taking the time to post your comments, as patient feedback is very important to us.

Best wishes

Jenny Langham

Patient Services Officer

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