"Maternity section (Edith ward)"

About: Northwick Park Hospital / Maternity

This is one of the worse hospital I have ever seen. I was there last week for my wife delivery and she had very suffering time there . No care of patiente at all even in emergency condition. Doctors not available , dirty toilet , no heating , no hot water available , room not properly clean, midwifes do not care even in difficult condition.

Discharge with catheletor to be taken out in 7 days when call them they have not arrange the appoinment time. How come they can do such an careless on patient health .

Such an shameful experience in developed country hospital service.

Even in third worlds countries treatment is far more better than here.

I would not recommend any friends to choose it for maternity service . Very disappointed.

Management should think whether they wish to continie to downfall or wish to come with improvement .

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Responses

Response from Pamela Mellor, Patient Relations Manager, London North West Healthcare NHS Trust

Dear Rajesh

I was saddened to learn of you and your wife's experience and apologise for the poor level of service you have received. I have forward your comments onto the Senior Team in Maternity.

Please contact our Patient Relations team by telephone on 0208 869 2026 or by email at LNWH-tr.patientrelations@nhs.net and we will be able to investigate your concerns further.

Kind regards

Pam

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