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"Gall Bladder Surgery"

About: Burton Hospitals NHS Foundation Trust

I have been on the waiting list for gall bladder surgery for some time, my first ever surgery at 65.......not knowing too much about procedure, waiting times etc, everything has been a learning curve.

I've googled, questioned and listened to other peoples experience and a little frustrated with waiting decided to ring the waiting list office, lovely call handler transferred me to the secretary who then asked if I could go in at short notice, absolutely I said, they rang me back on 22/09/17 for an operation on Sunday 24/09/17!!!

Terrified with no time to think about it I went.

From 7:30 am I was processed and first i theatre, everyone so considerate, I am on my own and was offered an overnight stay which I jumped at.

I cannot thank everyone concerned enough for the care I had, and the cups of tea!

For giving up their weekend, from the consultant to the support staff I am truly grateful and 4 days later feeling more normal than I've felt for such a long time, thank you!!

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Responses

Response from Burton Hospitals NHS Foundation Trust 6 years ago
Burton Hospitals NHS Foundation Trust
Submitted on 29/09/2017 at 15:23
Published on nhs.uk at 16:33


Dear Reviewer

Thank you for taking the time to post your review of your patient experience at Queen’s Hospital. Please be assured we will share your review with department and staff involved with your care and treatment.

Thank you again for your kind words.

Kind regards

PALS Team

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