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"Recent operation in BTUH"

About: Basildon University Hospital / Trauma and orthopaedics

Hi recently had a back operation in Basildon hospital. Operation went really well and I stayed in orthopaedics on Horndon ward.

I must say this ward was fantastic, nurses very professional and nothing was too much trouble for them.

Everything they did they explained why it was needed and the listened to any concerns I had. If all the other wards followed this model then they wouldn't go far wrong.

I was really impressed with the treatment received from the doctor and their team. I would certainly recommend the service to friends and family. Just have to recover now. A very positive experience.

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Responses

Response from Basildon University Hospital 6 years ago
Basildon University Hospital
Submitted on 29/09/2017 at 10:05
Published on nhs.uk on 01/10/2017 at 04:13


We are pleased that your recent experience of care on Horndon Ward at Basildon Hospital was a positive one and have forwarded your comments to the senior team to ensure staff are made aware of your kind words.

May we take this opportunity to thank you for taking the time to provide your feedback and to wish you all the very best for a speedy recovery.

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