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Told to go to Redditch as no Xrays at minor...

Story from nhs.uk

"Told to go to Redditch as no Xrays at minor..."

About: Kidderminster Hospital

Took my daughter into Kidderminster Minor Injuries Unit this morning because she was in severe pain and having breathing difficulties after suffering a back injury a couple of days ago. The receptionist told us to go to Redditch because if we needed to have an Xray it couldn't be done at Kidderminster. I find this very worrying.

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Responses

Response from Kidderminster Hospital 5 years ago
Kidderminster Hospital

Submitted on 23/07/2018 at 10:32
Published on nhs.uk at 11:06

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. I’m very sorry to hear about your experience; we will share your comments with the responsible management team for this service. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 34238.

Regards,

Patient Experience Team

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