"Good hospital but major problem with telephone..."

Okay so this is by far a good hospital and the doctors/nurses are very good.

However they do not answer telephone calls.

I've actually been in waiting areas and observed the receptionists actually picking up and dropping the receiver.

For me, I have tried to phone their booking line to confirm an appointment and spent 3 days doing so and just gave up in the end.

Phone was never answered and it constantly was dropped.

I missed the appointment and they wrote to me and I wrote back explaining the situation.

Sad really as the telephone service (or lack thereof) really lets what is otherwise a good hospital down bigtime.