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"Great Service and brilliant staff"

About: Manchester Royal Eye Hospital / Ophthalmology

Very efficient service for a saturday, very professional staff both on reception, triage and the nurse practitioner. I was treated promptly with respect and concern, everything was explained brilliantly and all my questions and concerns listened too. Thank you for showing just how good the NHS can be!!!

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Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust
Submitted on 04/10/2017 at 10:34
Published on Care Opinion at 10:57


Thank you for taking the time to post your kind feedback via the NHS Choices website regarding your positive experience at Manchester Royal Eye Hospital. We were pleased to read that you found our staff to be professional and that they treated you with respect and concern. It is always good to receive feedback which highlights the hard work and dedication of our staff, and to know that our core Trust Values are being exhibited through our services. We were especially pleased that you felt well informed and that you were listened to through out your care and treatment. It is good to know that you felt our weekend clinic was run efficiently as we aim to provide a high standard of care at all times, to all of our patients. We will ensure that your feedback is passed on to the Matron of the Ophthalmology Department so that it can be shared with the wider team.

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