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Careless

Story from nhs.uk

"Careless"

About: King George Hospital / Maternity

I have found this clinic to be disorganised and uninformed I attended my first antenatal appointment back in June. unfortunately miscarried a week later.now is October and they are ringing me to arrange appointments for scans and sending me appointment letters. This is very upsetting and I'm disgusted. I had even contacted them after my D&C to inform them that I had miscarried but this is still happened I don't understand how they could do this to somebody.

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Responses

Response from King George Hospital 6 years ago
King George Hospital

Submitted on 28/09/2017 at 07:50
Published on nhs.uk at 10:30

I would like to start by saying I am so sorry to hear about your loss, I know this is probably a very difficult time for you. I am so sorry that the Department contacted you to arrange further scans even after you informed them what had happened. I will be speaking to the manager of service to try to prevent this from happening to other women. Once again, I am so sorry. If you would like to discuss this further then please contact our Patient, Advice and Liaison Service, their number is 01708 435 454 or by email, pals@bhrhospitals.nhs.uk.

Kind Regards

Wendy Matthews

Deputy Chief Nurse / Director of Midwifery

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