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Well cared for

Posted By Very happy lady

"Well cared for"

About: Worcestershire Royal Hospital / Accident and emergency

(as the patient),

Recently I had occasion to go to The St John's House Surgery because of pressure in my chest. After tests were carried out I was transferred by ambulance to the A&E Department of Worcester Royal Infirmary.

The treatment I received from ALL the staff involved - nurses, doctors, paramedics and ancillary staff - was exceptional.

Despite the fact that the A&E Department was VERY busy, the staff were not only thorough & efficient but also extremely kind and considerate.

I felt very well cared for and in very good safe hands.

My sincere thanks to all concerned.

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital

Submitted on 07/08/2018 at 15:51
Published on nhs.uk at 16:06

Dear Madam,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for A&E so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 34760.

Regards,

Patient Experience Team

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