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Xray department

Story from nhs.uk

"Xray department"

About: St Georges at Queen Mary's Hospital / Audiology

The Xray reception staff are very rude and arrogant, demanding and I was made to feel very uncomfortable. Second time I've walked out after needing treatment

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Responses

Response from St Georges at Queen Mary's Hospital 6 years ago
St Georges at Queen Mary's Hospital

Submitted on 25/09/2017 at 12:28
Published on nhs.uk at 13:32

Dear Sir/Madam,

We are sorry to hear about your experience whilst attending services at Queen Mary’s Hospital. We work very hard to ensure that attending patients are treated to a high standard. Our staff, are here to ensure that all patients are listened to and treated respectfully. If you would like to discuss your concerns further please contact PALS by e-mail; elaine.bucknor@stgeorges.nhs.uk.

Kind Regards

Elaine Bucknor,

Patient Advice and Liaison Service Manager

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