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"Splendid care"

About: Alexandra Hospital / Dermatology

I attended the hospital twice - firstly a Sunday consultation with kindly and charming Consultant followed three weeks later (again on a Sunday) for skin surgery. On each visit I was impressed in my contact with everyone concerned from the Outpatients reception to the Nurses and the Medical Staff. Such care, kindness and professionalism resulted in my natural anxieties being alleviated. Like the rest of the community I've often heard adverse reports about "The Alex" so I attended initially with some concerns but these were soon banished and I quickly became most impressed. I simply could not have received better care. I sincerely hope my compliments and sincere thanks and appreciation will be passed on to all concerned. I suspect any "brickbats" are passed on so please let them know how very much their care is appreciated.

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Responses

Response from Alexandra Hospital 5 years ago
Alexandra Hospital
Submitted on 13/07/2018 at 15:42
Published on nhs.uk at 16:06


Dear Ms Cook,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 33968.

Regards,

Patient Experience Team

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