We have been visiting my sister in law for nearly 2 weeks. Parking not good. going up spiral with a poorly knee no joke. Walking up to the main entrance there are huge signs on pavement no smoking area. Patients and visitors were literally standing on the signs smoking. Patients should not be allowed to do this surely. This should be enforced by someone.
Once inside we went to the lifts. For most of the time there was only 1 lift out of 3 working!
Had to go to F floor. Sister in law was eventually put in a side ward which wasnt that clean. Scuff marks on walls, floor not that clean. She had soiled the bed and the sheets were left hanging in a bag on the wardrobe door.
Having said all of that the care she had from the staff was brilliant.
We couldn't fault them at all. Very kind and got the appropriate things done for her. My review is the standard of the place itself wants sorting out. Very dated. Well aware it's a huge place but the general standard is awful. Very scruffy.
"Visiting relation was awful"
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham NG7 2UH
Posted via nhs.uk
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