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Any fears tottaly go when staff greet you...

Story from nhs.uk

"Any fears tottaly go when staff greet you..."

About: Rochdale Infirmary / Gynaecology

Was a tad nervous to say the least more so about the anaesthetic than anything else.please be reassured anyone with any worries or fears are soon diminished I was in day surgery for hyserscopy and endometrial I can not praise all the staff enough in recovery and also the anesthetist who gave me top reassurance in theatre i was treated with care and dignity through out communication was excellent with everyone my consultant was very reassuring ..just a big thank you on what is a busy ward...and

I noticed straight away how clean and spotless the unit is.. I would recommend 100% this department

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Responses

Response from Rochdale Infirmary 6 years ago
Rochdale Infirmary

Submitted on 17/04/2018 at 16:05
Published on nhs.uk at 19:06

Thank you for taking the time to post your comments.

It is pleasing for the staff to learn that their care and communication with you made a positive impact on your experience and eased your fears.

Your feedback provides added assurance to the organisation that our drive to provide excellent care and experience is being achieved.

Regards,

Head of Patient Experience

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