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"A Truly Amazing Hospital"

About: Bishop Auckland Hospital / Trauma and orthopaedics

I was admitted to BAGH on Monday 11/09/17 for a knee replacement. I was dreading it. However from the moment I arrived my fears were allayed. Over my 65 years I have, unfortunately, been to many hospitals (some private) and this is the best by miles. Nothing was too much bother for the staff. The manner in which the staff treated me made me think it was a vocation for them, not just a job.

I know you don't expect Michelin Star type food but I have to say the quality of the food helped me build my strength up very quickly. One of the quality benchmarks to me is the way vegetables are cooked...... many restaurants could learn from the team who prepared the veg.... not wet and soggy but just right.

I cannot thank the staff enough for the care and professionalism I received at BAGH

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Responses

Response from Bishop Auckland Hospital 6 years ago
Bishop Auckland Hospital
Submitted on 19/09/2017 at 11:47
Published on nhs.uk at 12:31


Thank you for providing feedback on your recent visit to the Orthopaedics department at Bishop Auckland Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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