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"Awful"

About: Frimley Park Hospital / Ophthalmology

Called to have eye surgery scheduled. They said they'd set it up, but after a few weeks of receiving nothing in the mail, I phoned back, only to be told I had never been set up with an initial appt. They said to go back to my GP and get a new referral. So I did. Now I can't get the appt booked because it says there are no appts available!! Ridiculous!

I'm an artist and need my eyesight to do work. I told them this. It doesn't seem to matter. Disgusted with them.

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Responses

Response from Frimley Park Hospital 5 years ago
Frimley Park Hospital
Submitted on 12/07/2018 at 09:23
Published on nhs.uk at 10:06


Thank you for your feedback. I am very sorry to hear that you did not have a good experience. Please can I ask you to contact our PALS team who will be able to investigate this.

Patient Advice and Liaison Service (PALS)

Frimley Park Hospital – 01276 526530

palsfrimleypark@fhft.nhs.uk

Wexham Park Hospital – 01753 633365

palswexhampark@fhft.nhs.uk

Kind regards

Harpreet Rall

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