This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"full hip replacement"

About: Queen Alexandra Hospital / Trauma and orthopaedics

I had a full hip replacement in October 2009, it came out 3 week's later, it was put back in, 3 week's later it came out again which happened to be Boxing day, it stayed in for a short time, since then it has come out another 9 times making a total count of 11 times. But i was told that it could not be put back in after the third time.That was untrue .The surgeons are very rude they do not put the patient at ease by explaining what the procedure is they bully the patient's, no respect for the patient's at all, when you complain it goes on deaf ear's. The person is still using a crutch which they should not be using as stated they should not be needed after 6 to 12 months. The amount of stress caused by is tremendous. Not what you expect from a decent NHS

Hospital. By the way year's 2009, 2010,2011, 2012, 2013, 2014, 2015, 2016, 2017.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 6 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 19/09/2017 at 10:02
Published on Care Opinion at 10:13


I'm so sorry to hear that you have had such a difficult time with your hip surgery. We would like to see if we can try to help deal with this problem quickly and resolve this distress.

Please would you send us a private e-mail, giving us your details and allowing us to look into this further. Our Patient Advice & Liaison Service (PALS) can liaise on your behalf with the service involved to address your problems.

E-mail: PHT.PALS@porthosp.nhs.uk

We look forward to hearing from you and looking into this very worrying situation.

Kind regards

Marion

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k