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Been admitted into the emergency department

Story from nhs.uk

"Been admitted into the emergency department"

About: Peterborough City Hospital / Accident and emergency

i was admitted to the emergency department twice in 2 weeks.

day 1 - i went because of my ear and a nasty headache, was sent in by ambulance from doctors surgery, i was sent home with antibiotics, but i was still in a lot of pain and didnt feel any better and i was being sick.

Day 2- i was brought in again by ambulance and seen quite quickly, my GP though that i would need to stay in because i really didnt feel well. but no yet again i was discharged feeling ill and still in pain

wasnt very happy

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 6 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust

Submitted on 26/09/2017 at 13:59
Published on Care Opinion at 15:25

I am so sorry to hear about your experience and I am obviously concerned about the comments you have posted. We want to ensure all of our patients receive good quality care and I am disappointed that this is not what happened in your case.

If you would like to discuss your concerns in more detail please do not hesitate to contact our Patient Advice and Liaison Service via email PALS@pbh-tr.nhs.uk so that they can arrange a convenient time to chat as I am keen we learn from your experiences. Once again my apologies that your visits were not as we would wish them to have been.

Regards

Lesley Crosby

Deputy Chief Nurse

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