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I want a second opinion. I feel like they don't care

Posted By Smartbird

"I want a second opinion. I feel like they don't care"

About: Burnley General Hospital / Rheumatology

(as a service user),

I've been diagnosed with lupus and it is under control. I feel that my rheumatologist is dismissing me now. I write everything down what I experience month to month and when I go to see them they just say your lupus s under control. They let slip right at the end that my kidneys and liver were damaged then they said see you in 6 months. I want a second opinion. I feel like they don't care

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Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 19/09/2017 at 12:26
Published on nhs.uk at 13:31

Thank you for taking the time to share your experience on NHS Choices.

I am extremely sorry to hear about the difficulties you have experienced at your Rheumatology review at Burnley General Teaching Hospital and are wanting a second opinion.

I will ensure that your comments are brought to the attention of the senior staff for the department and shared with the team.

If you would like to provide further information about your experience you can contact the Patient Experience team.

You can contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk

Or if you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Many thanks again for taking the time to provide your feedback.

Kind regards

Sarah Ridehalgh

Patient Experience Facilitator

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