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"No need to worry with the wonderful endoscopy..."

About: Royal Bournemouth General Hospital

I feel I need to write a review regarding my visit to the endoscopy unit today. I was referred for a gastroscopy a couple of weeks ago and since that day I have been a bundle of nerves with worry. When I arrived today from start to finish I cannot thank the wonderful staff enough. I had worked myself up to a frenzy and was absolutely terrified! The thought of having a camera down my throat completely freaked me out! There was absolutely no need at all. Everyone was so lovely and caring, so kind and considerate. The apprehension sure is worse than the procedure itself. I had sedation and can honestly say I didn't feel a thing and the next thing I knew I was waking up in recovery. The endoscopist and his team were so lovely to me, I just want to thank them so much. I hope this review helps others who may also be dreading the procedure, there really is no need to. Thank you everyone, what a wonderful team you are.

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Responses

Response from Royal Bournemouth General Hospital 6 years ago
Royal Bournemouth General Hospital
Submitted on 18/09/2017 at 09:49
Published on nhs.uk at 10:30


Dear Eileen

What higher praise can be given than from a patient experiencing the procedure for themselves, especially one who was so anxious beforehand?

I am sure your comments will be of great benefit to other anxious patients as well as a real blessing to the team who looked after you as it makes all their dedication and teamwork worthwhile.

I hope the results you received were as good as the experience you had and we wish you well for the future.

Your kind comments will be sent to the department Sister to share with her team.

Kind regards

Patient Engagement Team

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