This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Every visit.

Story from nhs.uk

"Every visit."

About: University Hospital Of North Durham

I/we have experienced inability to diagnose -appendicitis-stroke-broken femureI(on two year old] two torn shoulder tendons[on74year old, still unresolved- and now: after weeks{months for gp response] and still await any response to gp in order for any treatment to be provided.The response by phone was: we are very busy, you`ll have to wait. Our wait continues.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from University Hospital Of North Durham 6 years ago
University Hospital Of North Durham

Submitted on 18/09/2017 at 12:13
Published on nhs.uk at 12:32

Thank you for providing feedback on your recent visit to Diagnostic Physiological Measurement at University Hospital Of North Durham.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the relevant manager.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the Matron/Manager to look into your concerns for you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k