"Total Knee Replacement"

From the moment I arrived at Peninsular Hospital for my initial consultation on May 2nd 2017 I was treated with respect and consideration and although I was a nervous and fearful patient I had absolutely no reason to be. I was involved in all decision making during every process from anaesthetics to post operative pain relief and listened to and acted on professional advice to receive the best possible outcome from my total knee replacement.

My operation took place on June 1st and I left hospital three days later.

The care and professionalism I received from all the staff including consultants, nurses, physiotherapists along with tea people and cleaning staff was always sensitive, helpful and second to none. As a very satisfied "customer" I cannot rate Peninsular Hospital highly enough and send my best wishes and grateful thanks to all in your very special team.

Story from NHS Choices

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Responses

Response from Peninsula NHS Treatment Centre

Dear Heather,

Thank you for taking the time to tell us about your experience at the Peninsula Treatment Centre. Reading through it would appear that we have one very satisfied customer. It is always lovely to received such feedback and share it with the team. We work hard to try and get things right and it is nice for us all to be reminded that we are doing the best we can for all of our patients.

We wish you a continued good recovery.

All the very best the Peninsula Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful