"Care good. Website appalling"

My husband was admitted via A&E last week.

Neither of us has any complaint at all regarding his care both in A&E and throughout his stay.

The evening following his operation he was moved from Barnwell C to Ashton.

He phoned to let me know and said the staff recommended I should park 'at the bottom'.

Having consulted the website I could not see any map to show me where to find Ashton but I did discover that visiting was 2.30-3.30 and 7.30-8.30.

On driving in 'at the bottom' I could only see staff parking and no signs telling me where to go for Ashton Ward.

It was 7pm.

I abandoned the car and began to walk and eventually found the door next to the Treatment Centre.

An uphill walk and I have bronchiectasis!

But the most distressing thing was discovering that visiting was actually from 1.30 - 8.30 and I could have spent far more time with my husband who was alone in a side ward.

A website is only any good if it is accurate.

Incorrect information should be taken down as soon as it becomes incorrect.

I wished afterwards that I had taken the easy way and telephoned for visiting information.

I thought I was saving your admin staff some time by looking for myself.

I shan't make that mistake again!