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People to deserve more credit

Story from nhs.uk

"People to deserve more credit"

About: Barnet Hospital / Accident and emergency

The Staff work under immense pressure, to see some give out to doctors and nurses over waiting times was not OK!

It was clear they were working to their best ability to treat everyone as fast as they could, my partner was treated with care and all receptionists/nurses/doctors were very polite and helpful.

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Responses

Response from Barnet Hospital 6 years ago
Barnet Hospital

Submitted on 15/09/2017 at 17:12
Published on nhs.uk at 17:31

Hello

Thank you for leaving a review, I agree it is not OK to give it out to staff and that staff do deserve more credit.

It is extremely busy in accident and emergency and we have wonderful staff who work in the pressured environment each and every day.

We do take action against patients and family members when needed if their behaviour warrants it.

I wish you and your partner well.

With Best Wishes

Richard

Richard Chester- deputy director of patient experience

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