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"What a Hospital !! - Truly one to be proud of."

About: The Great Western Hospital / Cardiology

On Tuesday 12 Oct 2017 I arrived at A&E, sent by my GP, reception to be greeted by very helpful staff.

I, within a short period of time started to feel very unwell.

I mentioned this to a receptionist and they promptly sent for a nurse.

This nurse took one look at me and immediately took me into a cubicle within the Chronic chest pain unit.

I was immediately connected to various machines and treatment was started.

Later I was admitted to Linnet Ward from where I progressed to the Cardiac Catheter Unit where I was fitted with a Pacemaker.

I moved on to the Cardiac Care Unit, post procedure, from where I was discharged later that evening.

Throughout my entire stay at the hospital I was treated with Respect, Kindness and Professionalism by everyone I had contact with be they cleaner, porter, receptionist, Doctors, Nursing staff and everyone else, too many to mention.

I am truly thankful to everyone involved and only wish that I could thank them personally.

This is not the only time that I have been treated by Great Western Hospital and at all visits the same very high standards have been achieved.

Thank you all.

A very, very grateful customer !!

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Responses

Response from The Great Western Hospital 6 years ago
The Great Western Hospital
Submitted on 14/09/2017 at 11:19
Published on nhs.uk at 11:31


Thank you so much for your feedback on your recent experience at the Great Western Hospital through A&E, the Chronic Chest Pain Unit, Linnet Ward, the Cardiac Catheter Centre and the Cardiac Care Unit.

It’s good to know that your experience was a really positive one and that you were treated with kindness, respect and professionalism throughout your stay. Please be assured your comments will be passed on to the relevant people responsible for your care; I know it will be greatly appreciated.

I hope you are feeling better and are well on the way to a full recovery.

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