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Pain management joke

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"Pain management joke"

About: Hull University Teaching Hospitals NHS Trust

Had several lumbar sympathetomy procedures over the years. Twice now the appointments have not materialised. Neuropathy in my feet and legs. Surgeon said they will do left side then right side. This just hasn't happened in a timely manner. Last procedure was 4 months ago on left side, had mrsa done so I could get right side done aswel. 4 months on...still waiting. Rang up to query why this hadn't happened...zero response or result. My works nurse has even written to you guys for an explanation, again no response as yet. Very disappointed and still in alot of pain.

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Responses

Response from Hull University Teaching Hospitals NHS Trust 6 years ago
Hull University Teaching Hospitals NHS Trust

Submitted on 15/09/2017 at 14:05
Published on nhs.uk at 14:33

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience in Pain management department.

We will ensure your comments are shared with the department team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) who will be able to take further details and advise accordingly.

The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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