"poor care of my late mother"

My Dear mother was very ill and died in the Royal Free 0n the 3rd Febuary her care was terrible as out lined as followa

I Found my mother one evening on a visit sitting in her room with her nighty covered in blood with a filthy blanket and I felt my mother was not being monitored by the nurses

two nurses having a personal conversation over her while they adjusted her bedding hours before she died and were rude to me and indifferent to our plight.

3) there was infection on the ward we were told, we as a family were unable to see her and monitor her progress during the infection scare and this was shortly before she died so we were not able to spend those last precious days with her in Hospital which upset us deeply

4) A rude nurse complained to me in front of my mother that she was not cooperating and eating her food without trying understand that she had vascular dementia and a sore mouth and had a tendency to vomit which made eating difficult.

what was required here was empathy and understanding. and speaking to me out of earshot of my mother.

5) waiting 0ne hour and a half with my mother's body for a doctor to come and certify her death.

6) when speaking to some nurses on the night my mother died I found they lacked empathy and treated me as if I was a problem to be got rid off.

7) my mother on every occasion was sent home far too early and should have been kept in after treatment for observation because everytime she was discharged she had to be re-admitted to the Royal Free because the sepsis kept recurring periodically. It was almost as if they needed the bed and wanted her out as soon as possible.

8) The last time my mother was Admitted, I attended the hospital but was told at reception that she was not at the Royal Free which was incorrect, they simply failed recorded her details on the

Hospital admission system in timely manner and I left upset because I was able to see my mother.

My mother was also cared for in her last months in Charing Cross and St. Mary's and her care was far superior. I experienced rude unsympathetic staff and doctors absolutely terrible experience. Really unprofessional people and it is just a shame my mother ended up there.