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"Cellulitis"

About: Surrey and Sussex Healthcare NHS Trust

During my recent visit for cellulitis of my foot due to an insect bite, the care I received in A and E and also from all the staff in Leigh ward, was excellent. Everyone including all doctors, nurses, helpers and cleaners were polite, efficient, helpful, great listeners and looked like they enjoyed working at East Surrey hospital. I felt confident that everything was being done to achieve the best possible outcome for myself, and staff were willing to go above and beyond to help. Thank you.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 6 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust
Submitted on 28/09/2017 at 13:15
Published on Care Opinion at 13:19


Dear Anonymous,

I think this may be a duplicate of a story that my colleague Nicola Shopland replied to. I just wanted to reiterate our appreciation of your comments and how good it is to hear that you felt all our staff, regardless of their role, were working well as one team.

With best wishes,

Cathy White

Patient experience lead

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