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Many thanks

Story from nhs.uk

"Many thanks"

About: Trafford General Hospital

Many thanks to the staff at the urgent care service at Trafford general especially to one member of staff for their gentle understanding of how degrading self harm injury is and non judgemental care of my wounds

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Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 20/09/2017 at 08:05
Published on Care Opinion at 13:47

Thank you for your comments posted on the NHS Choices website regarding the care you received on your attendance at the Urgent Care Centre, Trafford Hospital on the 11th September 2017.

It was very kind of you to write and compliment a member of staff, as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that a member of staff offered you care and treatment specific to your needs at the time. As we do not know which member of staff attended to you, your comments have been passed on to the Urgent Care Centre Manager so that your thoughts can be shared with all the staff.

Thank you once again for taking the time to share your comments and we wish you well with your recovery.

Response from Trafford General Hospital 6 years ago
Trafford General Hospital

Submitted on 20/09/2017 at 08:06
Published on nhs.uk on 21/03/2019 at 13:07

Thank you for your comments posted on the NHS Choices website regarding the care you received on your attendance at the Urgent Care Centre, Trafford Hospital on the 11th September 2017.

It was very kind of you to write and compliment a member of staff, as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that a member of staff offered you care and treatment specific to your needs at the time. As we do not know which member of staff attended to you, your comments have been passed on to the Urgent Care Centre Manager so that your thoughts can be shared with all the staff.

Thank you once again for taking the time to share your comments and we wish you well with your recovery.

The Patient Experience Team.

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