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"Thank you for the speed and care of my treatment"

About: Worcestershire Acute Hospitals NHS Trust

I was sent by my gp's to MAU after nearly collapsing at work. The nurse practioner was concerned about a clot on my lung. Within about two hours I had been diagnosed with heart failure at the age of 46!

I was then sent onto Laurel Suite for six days.

The staff there were absolutely amazing. They went the extra mile to look after me and the other patients in their care. They helped to explain things to me and took the time to care even though they were rushed off their feet.

Whilst there for the six days I lost one stone in weight (fluid build up in my lungs and legs). I was also once again able to breathe whilst talking and walk from one room to another without having to stop!

I am now waiting to have a pacemaker fitted and looking forward to being able to walk my huskies again!

Thank you to everyone involved, the nurses, the dr's, the volunteer and the scanning people (and anyone else I'm missing out) You got me through a very scary situation easily and really did take care of me xxx

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Responses

Response from Worcestershire Acute Hospitals NHS Trust 5 years ago
Worcestershire Acute Hospitals NHS Trust
Submitted on 04/07/2018 at 11:41
Published on nhs.uk at 13:06


Tara,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 33734.

Regards,

Patient Experience Team

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