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About: Tewkesbury Hospital Tewkesbury Hospital Tewkesbury GL20 5QN

Posted via nhs.uk 6 years ago

1525 7/09/2017
Why does it take so long to answer the reception area phone?
We tried to contact this hospital for over an hour before someone deemed to answer the phone and then we were given incorrect information!!!!!This is simply not good enough!!!

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Tewkesbury Hospital

Submitted on 08/09/2017 at 08:36

Published on nhs.uk at 10:30

Thank you for your feedback about Tewkesbury Community Hospital, but we are very sorry to hear of your frustrations with the telephone. If you would like to discuss this further with us, please call our Patient Experience Team in confidence on T. 0300 421 8313 or email yourexperience@glos-care.nhs.uk and we will be pleased to look into this for you. In the meantime, we have recorded your comments in our September report for our Senior Managers.

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