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"Gastroscopy"

About: The Royal Victoria Infirmary

I have had numerous examinations carried out over the past few years and have never had any real problems the one exception being when my gastroscopy was performed at a different centre (which I hope never to return to even though it is operated by the same trust). I have always found the staff to be helpful and caring. This examination is not a pleasant experience and it helps a great deal to have sincere staff who help to put you at ease. Many thanks to all of the staff including the nurses & reception staff for making the experience more endurable. I hope my next visit meets with the same standards your staff have provided in the past.

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Responses

Response from The Royal Victoria Infirmary 6 years ago
The Royal Victoria Infirmary
Submitted on 11/09/2017 at 08:19
Published on nhs.uk at 11:30


Thank you for taking the time to leave your feedback on our services and scoring the RVI Endoscopy department with a 5 star rating. The Endoscopy staff appreciate how anxious patients can be prior to any Endoscopy procedure and they strive to ensure the experience is as comfortable as can be possible.

It’s important to the whole team that standards meet every individual’s expectations. Your kind and positive feedback will be shared with the Endoscopy team who will appreciate your kind words and endeavor to continue delivering the same standard of care.

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