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"Stay in October 2016"

Admitted

Halal food seemed to be to difficult to arrange

Went 4 days without halal meal

Had to get money transferred to pay for food

Clearly told staff on their list to arrange halal food,

Over and over again excuses

When charging the NHS almost £1000 a day per patient you would expect good communication and for the place to be well staffed

Agency Staff in every day

Barely any of them spoke that good english

Bedrooms and area clean

Outdoor area convient

Dining room good size

TV area and game area which helps pass time

Doctors which assessed me and discharged me quicker than any other patient their quickly realised i was mentally to fit to be sent back to manchester but you get a good sense that they keep you in against your will for longer adding on days which when already off a section which costs the NHS thousands

A funny sense that the doctors in there like to expand out treatment to the fullest to get more money in, i complied by all thier rules, never swore once and never at any point caused any distruptions or bad to deal with

I was hit with a mug by one patient

My clothes went missing every day

My cigerattes seemed to go missing every time i went for evening dinner

My food i bought in seemed to get robbed

The staff did not care

Most staff were helpful but seemed like they did not actually care about our mental health, more just concentrating on observating us, getting thier paperwork done and not really consilating iwith us and helping patients move forward from thier mental health problems

Im not sure how it is now but my experience was not great there

Many people in there, against there will after hearing their stories really were in no threat to themselves or others, a few which clearly needed help.

Honestly hope this place and other places i have been admitted to improve and hire staff which are more passionate about helping people than just taking a wage

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Responses

Response from The Priory Hospital Middleton St George 6 years ago
The Priory Hospital Middleton St George
Submitted on 12/10/2017 at 14:01
Published on nhs.uk at 18:33


We are sorry to hear that you had a negative experience at The Priory Hospital Middleton St George. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 020 7605 0923 or davidwatts@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

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