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"Everyone was fantastic"

About: Victoria Hospital / Admissions Unit 2 (Emergency Surgical) Victoria Hospital / General Surgery

(as a carer),

My wife was recently admitted to the Victoria Hospital and, due to fairly major surgery, spent a total of 2 weeks there.

We just wanted to express our thanks to all the staff there; both in Admissions Unit 2, and in Ward 52, not forgetting the surgeons and doctors who treated her.. It is very hard to single out individuals as the care she received from everyone was first class and also there were so many different nurses that she finds it hard to remember all the names; but she wanted to make a special note of thanks to Rosie, Fiona, Holly, Jamie and Gerty in Ward 52.

In admissions Unit 2, She would like to make a special thanks to Phyllis and, last but certainly not least, to Charlie (Charlotte) the student nurse there who really touched her heart.

As I said, I don't want to miss anyone out as everyone was fantastic and really made her stay a lot more bearable than it could have been so please pass on our grateful thanks to everyone on these 2 wards.

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Responses

Response from Gillian Malone, Interim Head of Nursing, Emergency Care, NHS Fife 6 years ago
Gillian Malone
Interim Head of Nursing, Emergency Care,
NHS Fife
Submitted on 07/09/2017 at 10:25
Published on Care Opinion at 14:16


picture of Gillian Malone

Dear Dipped Flake

Thank you for taking the time to provide us with feedback regarding your Wife's recent hospital stay.

On behalf of the Admissions Unit 2 staff, we are very grateful of your feedback and pleased you both found the experience with us a positive one.

Feedback such as this really does mean a lot to the team and I will ensure your comments are passed on to all concerned.

The Student Nurse concerned is also delighted with your comments and will use this feedback as part of her reflections as she progresses through her placement with us.

Once again, thank you and please pass on our good wishes to your Wife as she continues to recover,

Kind Regards

Gillian

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