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"Treated with professionalism, respect, care and reassurance"

About: Musgrove Park Hospital / Cardiology

(as the patient),

I am in my 70s.  In 1996 I had double bypass surgery, which was successful, at Bristol Royal Infirmary under Mr. Bryan surgeon. In February this year I suffered angina pains which led to my attending the Cardiac day unit at Musgrove park Hospital. I underwent an angiogram, Followed by rotablation and angioplasty. From pre-op to post procedure recovery I was treated with professionalism, respect, care and reassurance. In particular the time spent at pre-op assessment in discussing procedures, answering my questions, putting anxieties to rest and reassurance worked wonders. as a result I was able to go through the procedures with absolute confidence and without sedation! the professional skills of Dr. Burchell and Beacock, Sister Diana, Nurses Kathleen, Grace, Davindra, Terry, Andreas, members at cardiology dept, cardiac day unit, cardiac booking team, reception and background team in theatre have my utmost respect and sincerest thanks. I am so fortunate to be in the Musgrove Park Hospital catchment area.

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Responses

Response from Diana Cooper, Senior Nurse, Taunton and Somerset NHS Foundation Trust 6 years ago
Diana Cooper
Senior Nurse,
Taunton and Somerset NHS Foundation Trust
Submitted on 01/09/2017 at 16:45
Published on Care Opinion at 16:47


I am delighted that you felt you were treated with professionalism, care and respect - that is our aim so we could not ask for more!

I will pass on your kind comments to the individuals that you mentioned; it is very helpful to us because we need to show evidence of our practice standards to our professional bodies.

I feel blessed to work with such a great team and knowing that it is appreciated by our patients makes it all the more worthwhile.

Thank you for taking the time to comment

Diana

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