This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent X-Ray walk in service"

About: Essex County Hospital

I arrived at 11.45 and was assisted to find a parking space by a very helpful parking attendant. I was directed to the ticket machine and advised if I was going to the X-Ray department that I would only need to purchase 1 hour of parking.

Upon entering the building I immediately knew where to go due to effective wall and floor signage. I presented my documents at reception and was pointed in the direction of the waiting area.

After 10 minutes I was invited into the X-Ray area by a very personable radiographer. They guided me through the procedure and took time to check I was clear about what the procedure would do to assist my GP or specialist to deliver the appropriate response to my condition.

I left the X-Ray Department at approximately 12.30 thinking "what an excellent service"!

As a former chair of a Community Health Council until its demise in 2003 I would have given the service an unreserved "thumbs up".

I put "Don't Know" in your drop down list of Dept's as X-Ray or Imaging services is not listed!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Essex County Hospital 6 years ago
Essex County Hospital
Submitted on 05/09/2017 at 10:59
Published on nhs.uk on 06/09/2017 at 04:07


Thank you for taking the time to leave such positive feedback. I am really pleased that you had a great experience all the way from parking your car to the care and attention you received.

I would really like to be able to share your story with all staff members involved, if you could email info@colchesterhospital.nhs.uk that would be greatly appreciated.

I hope any future contact you may have with the trust is just as positive.

Best wishes

Melissa Dowdeswell

Deputy Director of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k