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"I was always involved in all decisions, solutions and options"

About: Inclusion Cambridgeshire

(as a service user),

I would like to share my experience of working with and along side Inclusion Wisbech Cambs:

I was booked in to have a medication detox, then in-between that their social worker  has been working with me in aim to be funded the money to go to rehabilitation straight after being detox.

I made this decision with the support of the caring staff at Inclusion who guided me and helped me to reduce the worrying of the application.

I feel that staff were able to commit to times and dates of appropriate building for different types of appointments and supported with travel to their best of their ability.

I felt mostly treated with respect, at times when certain issues/situations were not at there best, I was informed in the best manner appropriate at the time. I was always listened to taken seriously and understood to their best intentions. I was always involved in all decisions, solutions and options around recovery in my present and future.

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Responses

Response from Paul Pescud, Service Manager Inclusion Recovery Cambridgeshire, Inclusion (SSSFT) 6 years ago
Paul Pescud
Service Manager Inclusion Recovery Cambridgeshire,
Inclusion (SSSFT)

I oversee all of our services in Cambridgeshire

Submitted on 01/09/2017 at 08:08
Published on Care Opinion at 11:01


Hi Tice1973


Thank you for your comments about our service. If I could pull one thing out of what you have written its the involvement in decisions. This is really important to us. We are there to help you and others but ultimately it is your recovery so we want to help you as best we can.


I hope things continue to go well for you and if you need anything further please let us know.

Thanks again

Paul

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