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"Caring Treatment"

About: Medway Maritime Hospital / Accident and emergency

My 94 year old mother was taken to A & E yesterday evening, having had a fall in her room and sustaining a wide gash to her scalp.

A & E was extremely busy at the time.

She was assessed and moved to the Majors Overflow ward.

A Doctor had the task of stitching the very open wound, around which the anesthetic was having little effect.

They very caringly, efficiently and kindly treated my mother and I am very grateful to the Doctor and the other staff involved.

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Submitted on 04/09/2017 at 11:19
Published on Care Opinion at 11:25


Thank you for you positive comments about your mother's experience of our Emergency Department, we will be delighted to share these with the Emergency Department staff.

May we also take this opportunity to wish you mother well as she recovers from her fall and episode of ill health.

Kindest regards,

The Patient Experience Team

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