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Care Opinion

HRT Implants

Posted By killian8

"HRT Implants"

About: NHS Ayrshire & Arran

(as a service user),

My treatment with HRT implants was discontinued three years ago due to the drug company discontinuing the supply and manufacture of the implants. During this time, I have struggled with HRT gels and the subsequent withdrawal of the instrinsa patch and was delighted to learn that women in other health board areas in Scotland were receiving the HRT implants. However, when I consulted my Dr today I was advised that NHS Ayrshire and Arran do not provide HRT implants despite the availability of an alternative supplier. I would like to know why NHS Ayrshire and Arran have taken this decision and why some women in Scotland can access this important treatment while others cannot. The current situation has left me with no alternative but to seek this important treatment in a private clinic.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 30/08/2017 at 16:45
Published on Care Opinion on 31/08/2017 at 09:54

picture of Eunice Goodwin

Dear killian8,

It is disappointing when something works for us and then we can't get it any more for whatever reason.

I confess, I am not sure of the answer to your question but if you give me little time I will try to find out for you. I think this may have been a GP and pharmacy decision but I will look into it and feedback on this forum.

Kind regards,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by killian8 (a service user)

Thank you Eunice. This is a consultant issue - the implants are administered by the consultant at the outpatient gyn clinic.

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 07/09/2017 at 08:31
Published on Care Opinion at 14:10

picture of Eunice Goodwin

Thank you your additional information Killian8,

I have now passed this to the right management team to look into.

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by killian8 (a service user)

Dear Eunice

It is more than a month since I posted my story and wondering if you were getting any nearer to obtaining a response? I have been going without treatment but it is now looking like I will have to access care privately.

Best wishes

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