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Utterly humbled by my experience of the NHS

Posted By ymck78

"Utterly humbled by my experience of the NHS"

About: Queen Elizabeth University Hospital Glasgow / Gynaecology (Ward 49)

(as a service user),

I was admitted to a Gynaecology Ward (49) at the Queen Elizabeth Teaching Hospital in Glasgow at around midnight last night, due to excessive bleeding from miscarriage. Over the 12 hours that followed, I was looked after by countless concerned and capable professionals, preceding and following an Emergency Evacuation of Miscarriage at around 3am. An unpleasant experience made lighter by the warmth and genuine care demonstrated by all members of the team, irrespective of position, from catering staff to consultant doctors. Surgery and all that entails, drugs and medication, bed and board, all without needing a penny in my pocket. What a piece of work the NHS is. The whole experience was utterly humbling and has had the overwhelming effect of making me very proud to be British.

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Responses

Response from Pamela McGoldrick, Senior Organisational Development Advisor, Women & Children's Services, NHS Greater Glasgow and Clyde 6 years ago
Pamela McGoldrick
Senior Organisational Development Advisor, Women & Children's Services,
NHS Greater Glasgow and Clyde

Submitted on 04/09/2017 at 15:24
Published on Care Opinion at 15:29

picture of Pamela McGoldrick

Dear ymck78

Firstly, let me say how sorry I am to hear of your recent loss, having to be admitted to hospital in these circumstances and undergo the procedures you refer to in your post.

I am very grateful that you have felt able to share your story and provide such positive feedback on your experience in Ward 49.

Your feedback highlights the important role that everyone in the team plays in ensuring that our patients receive the best treatment and feel cared for throughout. We have shared your kind words with the team and they will be really pleased to know what a difference they have been able to make during this distressing time for you.

I hope you are starting to recover from what has been a difficult experience

Best wishes

Pam

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