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Care Opinion

Hip replacement

Posted By The frying scotsman

"Hip replacement"

About: Dr Gray's Hospital / Orthopaedics (Bones, Joints and Fractures)

(as a service user),

Everything went like clockwork and I felt good.
Nurses in particular were good but everyone in general too. 
One thing that  could possibly be improved is communication.

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Responses

Response from Yvonne Wright, Chief Nurse, Clinical Support Services Division, NHS Grampian 6 years ago
Yvonne Wright
Chief Nurse, Clinical Support Services Division,
NHS Grampian

Submitted on 06/09/2017 at 12:05
Published on Care Opinion at 12:42

Dear Frying Scotsman

I would like to thank you for taking the time to post comments on care opinion around the care you received on Ward 6 in DGH. I was delighted to read that you found the nursing staff to be excellent and that your operation and subsequent stay went according to your plan of care. Staff always like to receive positive comments such as yours and I will pass this on to the staff concerned.

Understandably I do not know the issues around the lack of communication you refer too and if you would like to discuss this further I am happy to speak with you. Please call 0845 456 6000 and ask for Chief Nurse Yvonne Wright.

Thanks again for your kind words and do hope you are recovering well at home.

Yvonne Wright

Chief Nurse

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