"Meh"

About: Abingdon Community Hospital Abingdon Community Hospital Abingdon OX14 1AG

Posted via nhs.uk 6 years ago

Overall the experience with the doctor was excellent, very helpful and knowledgeable. However the customer service from reception was unpleasant, was spoken to like we were stupid, even though we were following instrutions from somebody from the hospital on the phone the day before.

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Abingdon Community Hospital

Submitted on 29/08/2017 at 15:42

Published on nhs.uk at 18:33

Dear anon,
Thank you for taking the time to leave feedback relating to your visit to Abingdon Community Hospital. I was very sorry to read that you found the receptionist unpleasant and were spoken to unpleasantly. Please be reassured I will share your feedback with the relevant manager for the service and if you did wish to discuss anything in more detail please do contact PALS (Patient Advice & Liaison Service) on 0800 328 7971.
With best wishes
Sarah Woods
PALS Officer

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