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My visit to A & E at ARI

Posted By Jen106

"My visit to A & E at ARI"

About: Aberdeen Royal Infirmary / Emergency Medicine

(as a service user),

After a fall on a Saturday night I attended A & E at ARI. From my arrival at reception to the time I left I was treated quickly and carefully and with the utmost respect and compassion by every member of staff who was involved. Despite the area going like a fair, nothing was too much trouble. From receptionist to Nurses, Doctors and Radiographers every one was brilliant. Despite the challenges that must face them during every shift I for one truly appreciated their kindness and patience. Thank you all so much.

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Responses

Response from Kerry Ross, Deputy Business Manager, Royal Cornhill Hospital, NHS Grampian 6 years ago
Kerry Ross
Deputy Business Manager, Royal Cornhill Hospital,
NHS Grampian

Submitted on 29/08/2017 at 12:44
Published on Care Opinion at 13:06

picture of Kerry Ross

Hi Jen106

I hope you are recovering after your attendance and thank you so much for sharing your story and for all the praise! All the teams involved in your care will be delighted to hear what a great job they did for you. It is important to us that we hear directly from patients how they are treated and we appreciate you taking the time to tell us.

Best wishes

Kerry

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