Arrived to hospital 20 minutes beforehand. Spent that time on parking nightmare, which is always the case at PRUH. Walked in the obstetrics D entrance reception right on time of my appointment just to face a crowd at the reception and another 20 minute queueing just to sign in (!)
Though I made it just on time, some patients before me in the queue arrived for their appointments 50 minutes - 1 hour earlier and got seen before me and earlier than their scheduled time. I was made to wait for my appointment for 1 hour, without any notice of clinic running behind time.
It is very disappointing and feels unfair that the chaos at the reception let people arriving much earlier than their booked times create a queue so that people that arrived on time have to be put behind them and seen after them.
It defeats the whole point of having appointed times. It might as well be a walk in clinic then.
I waited for an hour, just to be seen for 3 minutes. The doctor didn't even let me know if my urine sample was ok. The doctor requested me to make another appointment so they could have more information about my case.
I don't want to go for another appointment there. It's going to be another waste of the day. Absolutely useless.
"Obstetric Appointment Waste of Time"
About: Princess Royal University Hospital / Maternity Princess Royal University Hospital Maternity BR6 8ND
Posted via nhs.uk
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