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patient experience

Posted By AaronAlistair1

"patient experience"

About: Ayrshire Central Hospital / General Psychiatry

(as a service user),

I would like to take this opportunity to express my grateful appreciation in regards to the service which Dr Glickman locum consultant psychiatrist provides at Douglas Grant service. I had a diagnosis of multiple sclerosis and I cannot fault the service for the care I have received however myself and my husband are particularly impressed by his care and attention that he provides. As a retired senior nurse I feel I need to express my gratitude to him. As the first winner for a mental health award several years ago I plan to forward his name for nomination in this year awards

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/08/2017 at 14:52
Published on Care Opinion at 15:33

picture of Eunice Goodwin

Dear AaronAlistair1,

Thank you for taking the time to give this lovely accolade about Dr Glickman. It says a lot that you intend to nominate him for an award. I will make sure this is passed on and I am sure this will make his day.

Best wishes,

Eunice

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