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UTI and District Nurse

Posted By lungfull

"UTI and District Nurse"

About: Southampton General Hospital

(as the patient),

I was admitted as an emergency to AMU SGH, the treatment that I had whilst in AMU was very good.

The problems started when being discharged, as I had a catheter inserted when first admitted and was told that a TWOC (a trial without catheter) clinic would be arranged at SGH by a named Dr, this did not happen. I phoned urology several times and was told emphatically (finally) that a District nurse had been nominated and was going to contact me to arrange a time and date for a TWOC at home. I have now been waiting 2 weeks for a call, let alone a TWOC visit. 

Very sore, in pain and annoyed

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Responses

Response from Debbie Watson, Head of Patient Support Services, University Hospital Southampton NHS Foundation Trust 6 years ago
Debbie Watson
Head of Patient Support Services,
University Hospital Southampton NHS Foundation Trust

Submitted on 13/09/2017 at 12:41
Published on Care Opinion at 13:07


Dear 'lungfull'.

I am sorry to read that the care arrangements you are waiting for have not been confirmed or carried out in a timely way.

Please contact patientsupportservices@uhs.nhs.uk or telephone 023 81206325 so that we can clarify the situation and help resolve this with you.

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