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Waiting on hold

Posted By 2hipsneeded

"Waiting on hold"

About: West Middlesex University Hospital / Trauma and orthopaedics

(as a service user),

I have been on hold for 1 hour and 21 minuets (now I'm number one in the queue). I think I'm more likely to get a response here than a new hip before Christmas

I think West mid need to sort out the admissions and referral....this is silly. There's no one to contact!

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Responses

Response from West Middlesex University Hospital 6 years ago
West Middlesex University Hospital

Submitted on 25/08/2017 at 11:43
Published on nhs.uk at 13:34

We are very sorry to read about your experiences trying to contact us and have forwarded these on to the relevant teams. If you would like to get in touch, in confidence, via our patient advice and liaison service (PALS) then they can investigate and respond to you directly. Please call them on 020 8321 6261 / email wmpals@chelwest.nhs.uk

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