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Care Opinion

My heart attack

Posted By Monji

"My heart attack"

About: Queen Elizabeth University Hospital Glasgow / Cardiology (Heart Conditions) Wards 6c & 6d Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I was cared for brilliantly by everyone including all staff and parameeics.

The food is the only thing that could be improved

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 23/08/2017 at 15:21
Published on Care Opinion at 15:33

picture of Nicole McInally

Dear Monji

Thanks for sharing your post on Care Opinion.

I am pleased to read that all the staff and paramedics cared for you brilliantly and I will share you feedback about the food with my colleagues in Facilities.

I wish you well with your recovery.

Kind Regards

Nicole

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Response from Martin Esposito, Consultant Paramedic - Major Trauma, Clinical Directorate, Scottish Ambulance Service 6 years ago
Martin Esposito
Consultant Paramedic - Major Trauma, Clinical Directorate,
Scottish Ambulance Service

Submitted on 24/08/2017 at 06:46
Published on Care Opinion at 08:20

picture of Martin Esposito

Dear Monji

Thank you so much for feeding back through Care Opinion. I am glad that you were pleased with the care that you received when you became unwell.

I hope you are continuing to recover well.

Take care

Martin.

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 31/08/2017 at 08:24
Published on Care Opinion at 10:09

picture of Nicole McInally

Dear Monji,

I am sorry to hear that you thought the food could be improved.

I would like to know more about your experience so that we have the opportunity to make changes, if required.

If you would like to share more details, please feel free to email me at mandy.machell@ggc.scot.nhs.uk and I will look into this further.


Kind Regards

Mandy Machell - Deputy Site Facilities Manager - Business

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